Privacy Policy

Euzon IT Consulting Services – FZCO ("Euzon", "we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains what we collect, why, and the rights you have. It is designed to meet the EU General Data Protection Regulation (GDPR), the UK GDPR, and the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

1. Data controller

The controller responsible for your personal data is:

2. Scope

This policy applies to personal data processed through our website www.euzon.io, our contact and consultation forms, and related business communications. It does not apply to third-party websites we may link to.

3. Data we collect

• Information you provide: name, work email, organization, area of interest and message content submitted via our contact form.
• Technical data: IP address, browser type, device and operating system, referring pages, and interactions, collected only where strictly necessary or with your consent.
• Cookie & usage data: as described in our Cookie Policy. Analytics data is collected only with your consent.

We practice data minimization — we only ask for what we genuinely need to respond to you and operate this site securely.

4. Purposes & legal bases

Purpose	Legal basis (GDPR Art. 6)
Responding to your enquiry / consultation request	Consent (Art. 6(1)(a)) and/or steps prior to a contract (Art. 6(1)(b))
Operating and securing the website	Legitimate interests (Art. 6(1)(f))
Analytics & performance measurement	Consent (Art. 6(1)(a))
Compliance with legal obligations	Legal obligation (Art. 6(1)(c))

5. Sharing & processors

We do not sell your personal data. We may share data with carefully selected service providers ("processors") who act on our instructions — for example, hosting and email providers. Where you consent to analytics, we use Plausible Analytics, a privacy-first, cookieless service that collects only aggregated, anonymized usage data and does not process personal data or track you across sites. All processors are bound by data-processing agreements that require appropriate safeguards.

6. International transfers

As a UAE-based company serving global clients, your data may be processed outside your country of residence. Where data is transferred from the EEA/UK, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or an adequacy decision. You may request a copy of the relevant safeguards via the contact details below.

7. Retention

We retain personal data only as long as necessary for the purposes set out above, to comply with legal obligations, resolve disputes, and enforce agreements. Contact-enquiry data is typically retained for up to 24 months unless a business relationship requires otherwise, after which it is deleted or anonymized.

8. Your rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you;
• Rectify inaccurate or incomplete data;
• Erase your data ("right to be forgotten");
• Restrict or object to processing;
• Data portability — receive your data in a structured, machine-readable format;
• Withdraw consent at any time, without affecting prior lawful processing;
• Lodge a complaint with a supervisory authority (e.g. your local EU/EEA data protection authority) or the relevant UAE authority.

To exercise any right, email connect@euzon.io. We respond within one month, as required by the GDPR.

9. Security

We implement appropriate technical and organizational measures — including encryption in transit, access controls, and the principle of least privilege — to protect personal data against unauthorized access, loss or misuse. No method of transmission over the internet is fully secure, but we continuously work to protect your information.

10. Cookies

We use a consent-first cookie approach. Non-essential cookies are only set after you opt in. Manage your preferences any time via Cookie settings or read our full Cookie Policy.

11. Children

Our services are directed at organizations and business professionals. We do not knowingly collect personal data from children under 16.

12. Changes to this policy

We may update this policy to reflect changes in law or our practices. The "Last updated" date above indicates the latest revision. Material changes will be highlighted on this page.

13. Contact

For any privacy question or to exercise your rights, contact us at connect@euzon.io or by post at the address in section 1.